Frequently Asked Questions

Find answers to common questions about our products and services

Quality & Authenticity

Yes, 100% original phones. Each device goes through rigorous testing including:

  • Hardware functionality test
  • Display quality check
  • Battery health verification
  • IMEI authenticity verification
  • Complete software diagnostics

We use multiple verification methods:

  • IMEI number verification with manufacturer
  • Serial number cross-checking
  • Box and accessories verification
  • Software checksum validation
  • Hardware component inspection

Warranty & Support

Warranty Coverage:
  • Used Phones: 3 months warranty
  • Certified Refurbished: 6 months warranty
  • Demo Units: Full manufacturer warranty
  • Coverage: Hardware defects, battery issues

We offer hassle-free warranty service:

  • Free repair at our service center
  • Replacement if repair is not possible
  • Full refund if defect is within 7 days
  • No hidden charges or deductions
  • Fast turnaround time (1-3 days)

Purchase & Payment

3 Easy Steps:

  1. Click "Buy Now" button on the phone you like
  2. Message us details on WhatsApp
  3. Visit our store or arrange delivery

We also accept: Call, SMS, or Walk-in visit

We accept multiple payment methods:

Cash Payment
UPI/Google Pay
Debit/Credit Card
Bank Transfer
EMI Available
QR Code Payment

Delivery & Exchange

Yes! We provide safe home delivery:

  • Free delivery in Avinashi & nearby areas
  • Shipping available across India (₹200-500)
  • Insurance coverage included
  • Door-to-door tracking
  • Cash on delivery available

4 Simple Steps:

  1. Fill the exchange form with your phone details
  2. Get instant quote on WhatsApp
  3. Visit our store for final evaluation
  4. Complete exchange & walk away with new phone
Bonus: Get extra ₹2,000 on top of best exchange value!